Gainsborough Hardware UK
Fine quality door furniture

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Frequently Asked Questions

To help our customers answer technical questions, we have developed a FAQs page. If you do not find the answers you are looking for, please either contact us, or visit other pages on the site and the downloads section.

1. I have bought a knob passage sets but the spindles (bar) are too short.
2. The spindle has worn down over time. What can I do?
3. I have added an extension to my house and want more Knob Furniture to suit the existing ones fitted.
4. I have bought Gainsborough latches to use with non Gainsborough (GHI) products, but they do not seem to be compatible.
5. I have GHI Oval levers on my house, but the site only shows round backplates. Can I get Oval still?
6. I want to set the knobs further into the door, which latch should I use?
7. I have old whitehall knobs on my house, and I would prefer Chrome backplates to bring my house up to date. What can I do?
8. I have rim locks on my door and want to use Gainsborough knobs in my house. Is this possible?
9. I have a rebated double door set in my house, which I want to use GHI knobs on. What should I buy?
10. I am unsure how to fit the Knob Furniture, and what size bit I should use?
11. I want to buy GHI knobs and fingerplates to re-fit my house. Are fingerplates available?
12. I would like to use a set as a dummy set where the knob is on a utility cupboard door and does not turn. What are the options?

1. I have bought a knob passage sets but the spindles (bar) are too short.

   The product is supplied with a standard spindle for use on doors up to 45mm thick. In this case an extended spindle pack is required for doors up to 54mm thickness. this includes one spindle and 2 extended posts and fixing bolts. Back to top

2. The spindle has worn down over time. What can I do?

   When fitting has not been exact on initial installation, this can happen over a period. Contact us for replacements. Back to top

3. I have added an extension to my house and want more Knob Furniture to suit the existing ones fitted.

   If the product is not featured on this website, it is not a product stocked in UK any longer. The only option is to contact ironmongery suppliers to find out if any old stock is available, or contact us in case we know stockists who hold old stock. Back to top

4. I have bought Gainsborough latches to use with non Gainsborough (GHI) products, but they do not seem to be compatible.

   GHI's latches work to a slightly different specification to the UK pattern. The standard UK bar is 8mm thick, whereas the GHI latch has a follower (spindle hole) of 7.85mm. Therefore Gainsborough latches cannot be used with normal UK pattern furniture. Back to top

5. I have GHI Oval levers on my house, but the site only shows round backplates. Can I get Oval still?

   The current UK distributor only supplies round backplate product, as the Oval pattern was previously stopped due to slow sales. Again, the only option is find out if any UK ironmongers have stock left over. Back to top

6. I want to set the knobs further into the door, which latch should I use?

   We always recomend Gainsborough latches, and would recomend the 95mm latch in this case, which are available in brass and chrome plated. Back to top

7. I have old whitehall knobs on my house, and I would prefer Chrome backplates to bring my house up to date. What can I do?

   The backplates are easily swapped over. Simply screw the backplate in an anti clockwise direction, and the whole set will come loose form the door. Using a small nail or pin, slide off the circlip holding the back plate on. Purchase new backplates in your chosen finish and re-fix to your door. Back to top

8. I have rim locks on my door and want to use Gainsborough knobs in my house. Is this possible?

   At present Gainsborough does not offer a product or adaptor to allow their Knob Furniture to be used with rim locks. An alternative product must be used. Back to top

9. I have a rebated double door set in my house, which I want to use GHI knobs on. What should I buy?

   GHi offer a rebate adaptor kit for use with GHI latches. This is available in Brass or Chrome, and can be seen on the accessories page. Back to top

10. I am unsure how to fit the Knob Furniture, and what size bit I should use?

    Refer to our download page for comprehensive fitting instructions. Alternatively, consult a joiner. Back to top

11. I want to buy GHI knobs and fingerplates to re-fit my house. Are fingerplates available?

    Fingerplates have recently been discontinued. Limited stocks are avilable of some patterns. Please contact your stockist for more information. Back to top

12. I would like to use a set as a dummy set where the knob is on a utility cupboard door and does not turn. What are the options?

    A dummy retaining Clip is required. See the accessories section. This is available through the distributor via your stockist. Back to top